Frequently Asked Questions

Glammzo is a salon booking marketplace. You can discover nearby salons, compare services and prices, request appointments, and manage bookings in one place. Independent salon partners fulfil the actual services.

Use Explore to browse salons by area, or open Services to browse by category. You can also search from the home page and filter by what you need.

Yes. Signing in helps us save your bookings, send updates, and let you cancel or reschedule from My Appointments. Create an account with your phone number and contact details to get started.

Choose a salon, add services or a package, pick a date and time, then send your request. Many bookings stay pending until the salon confirms. You’ll see the latest status in My Appointments.

Pending means your request was sent and the salon is reviewing availability. Once they confirm, the status updates. If they can’t take it, the booking may be declined or expire.

Open My Appointments, select the booking, tap Cancel, choose a reason, and confirm. Eligible pending, confirmed, or upcoming bookings can usually be cancelled from there.

Yes, when the booking is still eligible. Use Reschedule in My Appointments, pick a new date and time from available slots, and confirm. Services stay the same.

The slot is no longer held for you. You can book again with the same salon or choose another. If the salon left a note, it may appear on the booking details.

See our Cancellation Policy for customer cancels, partner actions, no-shows, and payment notes.

Prices shown are estimates from salon-listed services and packages. The final amount depends on what you receive at the salon, plus any add-ons or taxes the salon applies.

Most bookings are pay at the salon unless a listing or checkout screen clearly says otherwise. Always check the payment note on your booking confirmation.

Where a salon publishes packages or offers, you can select them during booking. Package inclusions and pricing come from the salon’s catalogue.

Go to account Settings to update your name, email, and related contact details used for faster bookings.

When you book, we share what the salon needs to fulfil the visit — typically your name, phone number, selected services, appointment time, notes, and booking status.

We use reasonable safeguards to protect account and booking information. Details are in our Privacy Policy, including cookies, retention, and your choices.

Visit For Salons and start free. Create your account, open the CRM, complete your profile, and publish when you’re ready. Marketplace visibility may require approval.

Getting started is free and does not require a credit card. Your CRM is available from day one. Check For Salons for the latest partner details.

After your listing is approved and published, customers can discover you through Explore, search, maps, and category browsing near their selected area.

Salon partners are responsible for the service experience, timing, pricing accuracy, and in-salon fulfilment. Glammzo provides the booking and discovery platform.